We make our state-of-the-art technology EASY for you so you can FOCUS on what you do best.

Please contact the IMACC office at 630.527.9052 or email training@IMACC.net for times of upcoming ClearClaim training sessions.

IMACC offers TRAINING in:

  • Customer-and-insurer friendly service
  • Proper and effective documentation of a loss
  • Extensive training in the use of proprietorial ClearClaim on-line management tool to ensure transparency throughout the restoration process
  • Client communications
  • Comprehensive loss documentation
  • Ethical conduct
  • Proper mitigation techniques and standards
  • Subrogation courses I and II

Unparalleled Support

IMACC offers 24 hour support 365 days a year, with a live person

Contact our 24-hour Service Response Center at (877) GET-IMACC (438-4622)

Our compliance staff follows all jobs referred through the IMACC Network to assure the highest quality of customer service and insurer satisfaction, such as:

  • Verification that initial contact is made with property owner.
  • Ensure inspections are made throughout the mitigation and restoration process.
  • Facilitating transparent interactions between IMACC contractors and claims departments.
  • Offers all members ClearClaim support, including technical or log-in issues.
  • Assists insurance company personnel on how to navigate ClearClaim’s many features and functions.
  • Follow up with every policyholder to ensure customer satisfaction.