The technology behind Total Claims Accountability™
IMACC utilizes a proprietary, best-of-breed claims management system to streamline the claims management process. Transparency, accountability, and collaboration are at the core of what drives the development of new software, business processes, and electronic training to deliver extraordinary results.

End-to-End Management Solutions
From the minute a new claim is delivered to our Response Center, the wheels begin turning electronically. IMACC technologies account for every step in the claim lifecycle and reports are able to be generated that touch any metric in the process.

Beginning with our in-house dispatch system, our Customer Service Representatives are empowered to direct a new claim to a certified IMACC contractor that fits the criteria for distance, service, and performance. By controlling the process from the intake portal, IMACC is able to ensure that customer service is at the core of our technology.

ClearClaim, our proprietary claims management system, provides a portal into the claims process. By building and effectively utilizing ClearClaim, IMACC is able to maintain a Single Version of the Truth throughout the lifecycle of the claim.

Reliable and Secure
All IMACC systems are housed in a fortress of physical security to ensure that your data remains for your eyes only. From key-carded access, to biometric verification, IMACC believes in setting the standard for physical security of all of our servers.

On the logical side, IMACC maintains an Extended 128-Bit Secure Sockets Layer (SSL) Certificate (the same technology online banking utilizes) to encrypt and secure your data as it traverses the World Wide Web. All claims are username and password protected and access is limited to only those authorized to participate in the claims management process.

Flexibility!
Because IMACC builds and maintains 100% of our technology, we are able to flex and change at a moments notice. Whether it be a systematic change in a claims management process, or a user interface modification, our developers are experts in delivering what is needed with a turnaround time that is unsurpassed in the industry.

Try IMACC and you will quickly realize the benefits of Total Claims Accountability™