All IMACC Services make adjusting easy and are Completely Free to Insurers. Transparency means being free of hidden costs, too. IMACC is the only royalty-free network! We believe royalties, fees, and mark-ups for jobs find their way into your claim payments without adding value for you or your your policyholders. IMACC Contractors pay a flat annual fee with no per-job fees, mark-ups, or percentages. Their membership in the IMACC Network includes a host of value-added services and technologies that promote efficiency, employee accountability, and astounding levels of customer service.

When insurers make IMACC part of their team, the following measurable results are achieved:

• Policyholder Retention and Growth
  Truly outstanding service drives retention and referrals. The goal of every IMACC Contractor is to deliver the kind of service that builds policyholder loyalty and drives referrals to your agents.
• Reduce Loss Adjustment Expense (LAE)
  IMACC ClearClaim saves adjuster time per claim, even when IAs are on the loss. The IMACC Compliance Support Team chases down all necessary information so your adjusters don't have to. Think of IMACC and ClearClaim as the Ultimate Tool Box in the hands of your adjusting and management staff.
• Reduced Severity Through Better, Faster, Fully Interactive Information
  Near real-time management of the scope and estimate on a line-item level can be easily accomplished in a matter of minutes from any Web-enabled workstation. Right behind coverage issues, control and management of the scope and estimate is the single greatest factor impacting expense. It can also have a profound impact on the policyholder's perception of customer service. It's no secret that the adjusters who stay on top of their claims have the highest customer service ratings with the least leakage. IMACC makes this fast and easy. Our suite of management reports gives you the accountability to measure your success!
• Claim File Quality - Comprehensive Documentation From IMACC Contractors
  All IMACC Member Contractors document every aspect of the claim life-cycle through IMACC ClearClaim™, our fully-featured, constantly improving claims information and management system. With ClearClaim, you are assured documented quality from the moment of assignment to the completed restoration work. Simply "click and drag" any or all documentation into your electronic claim file to have a superbly documented claim.

These four essential goals require the precise balance of services that IMACC® and our carefully vetted and closely managed independently owned and operated restoration contractors provide. In this increasingly competitive market you need to deliver quality and value to your policyholders at every level or risk losing them to the bombardment of ads promising savings. Smart insurers know policyholder loyalty is getting tougher to achieve and IMACC not only makes that tough job manageable, we make it easy!